Terms and Conditions
TERMS & CONDITIONS (TERMS OF USE + SMS TERMS OF SERVICE)
Effective Date: January 1, 2026
Last Updated: January 24, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website and services of Chaffin Law Group PC (“Chaffin Law Group,” “we,” “us,” or “our”), including any online forms, appointment requests, phone communications, and text messaging communications.
By using this website or submitting your information through this website, you agree to these Terms. If you do not agree, please do not use this website.
1. General Information Only — Not Legal Advice
The content on this website is provided for general informational purposes only. Nothing on this website is intended to be legal advice, and nothing on this website should be relied upon as legal advice for any individual case or situation.
You should consult an attorney for advice regarding your specific legal matter.
2. No Attorney-Client Relationship Unless a Written Agreement Is Signed
Your use of this website, including contacting us through any method (phone, email, text message, web form submission, chat message, or otherwise), does not create an attorney-client relationship.
An attorney-client relationship is formed only when:
Chaffin Law Group PC agrees to represent you, and
both you and our firm sign a written engagement agreement.
3. Do Not Send Confidential or Sensitive Information Through This Website
Do not send confidential or sensitive information through this website or by text message unless and until an attorney-client relationship has been established through a signed written agreement.
Any information you send before an attorney-client relationship is formed may not be confidential and may not be protected by the attorney-client privilege.
Do not use this website or text messaging for emergency communications or time-sensitive deadlines. If you have an urgent legal matter, please contact our office by telephone.
4. Attorney Advertising / No Guarantee of Results
This website may be considered attorney advertising under applicable laws and ethical rules.
Any descriptions of results or outcomes are not a promise or guarantee of future outcomes. Legal matters are fact-specific, and results depend upon a variety of factors unique to each case. Chaffin Law Group PC does not guarantee, warrant, or predict any outcome in any matter.
5. Communications and Consent
If you contact us, you consent to communications from Chaffin Law Group PC using the contact information you provide, subject to your opt-out rights and applicable law.
You are responsible for providing accurate contact information and notifying us if your contact information changes.
6. SMS / TEXT MESSAGING TERMS OF SERVICE (IMPORTANT)
This section contains the SMS Terms of Service required for compliance with wireless carrier policies and RingCentral’s SMS registration process.
6.1 SMS Program Description / Types of Messages
By opting into SMS/text messaging from Chaffin Law Group PC, you agree to receive SMS or MMS messages from us. These messages may include, but are not limited to:
• appointment scheduling, confirmations, and reminders
• responses to your inquiry
• intake follow-ups and administrative notifications
• requests for documents or information
• case status updates (for active clients)
• communications related to services you requested
6.2 Message Frequency
Messaging frequency may vary depending on your communications with our office and the needs of your matter.
6.3 Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Wireless carriers are not liable for delayed or undelivered messages.
6.4 Opting Out
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you may receive one additional message confirming your opt-out request.
6.5 Help Instructions
For help, reply:
HELP
For assistance, text HELP or visit our website at https://www.chaffinlawgroup.com.
You may also contact us at:
Phone: 805.650.8200
Email: admin@chaffinlawgroup.com
Website: https://www.chaffinlawgroup.com
6.6 How We Obtain Consent to Send SMS Messages
We obtain consent to send text messages through one or more of the following methods:
• A website contact or intake form where the user checks a consent box and submits their phone number
• A signed paper or electronic SMS consent form
• Verbal consent provided by the individual and documented in the intake record
• A recipient initiating contact by texting our office first (we may respond conversationally)
Consent to receive text messages is not required as a condition of retaining our firm or receiving legal services.
6.7 Privacy and SMS Consent
Your privacy is important to us. Please review our Privacy Policy here:
https://chaffinlawgroup.com/privacy-policy
SMS consent is not shared with third parties or affiliates. SMS consent is not shared with third parties.
6.8 No Confidentiality of Text Messages
Text messages may not be encrypted and may not be secure. Unless and until an attorney-client relationship is formed through a signed engagement agreement, you should not send confidential or sensitive information by text message.
7. Privacy Policy
Your use of this website and communications with our firm are also subject to our Privacy Policy, which describes what information we collect and how we use and protect it.
Privacy Policy: https://chaffinlawgroup.com/privacy-policy
8. Intellectual Property
All content on this website (including text, graphics, logos, and design elements) is owned by or licensed to Chaffin Law Group PC and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or publish website content without prior written permission.
9. Third-Party Links
This website may contain links to third-party websites. We do not control, endorse, or assume responsibility for any third-party websites, content, or services.
10. Disclaimer of Warranties
This website is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties of any kind, express or implied, regarding the website, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the website will be available without interruption, error-free, or free of viruses or harmful components.
11. Limitation of Liability
To the fullest extent permitted by law, Chaffin Law Group PC shall not be liable for any damages arising out of or related to your use of this website or your communications with our firm, including direct, indirect, incidental, consequential, special, or punitive damages.
12. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute relating to these Terms or this website shall be filed in a court of competent jurisdiction located in Ventura County, California, unless otherwise required by law.
13. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of this website after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions about these Terms or our policies, please contact:
Chaffin Law Group PC
2829 Townsgate Road, Suite 100
Westlake Village, CA 91361
Phone: 805.650.8200
Email: admin@chaffinlawgroup.com
Website: https://www.chaffinlawgroup.com